Privacy Policy
Information on the processing of personal data
1. Data Controller
The Data Controller responsible for the personal data collected through this website is INDEPENDENCE S.R.L.S., operating under the commercial name Villa Immobiliari.
Registered office:
Via Cesana e Villa 17/19
20853 Biassono (MB), Italy
VAT and Tax Identification Number: 12857230960
For any request concerning the processing of personal data or the exercise of data protection rights, the Data Controller can be contacted at:
2. Personal data processed
Villa Immobiliari processes personal data voluntarily provided by users through the forms available on the website or through other forms of contact.
Depending on the nature of the request, the following data may be processed:
- first name and last name;
- telephone number;
- email address;
- content of messages submitted by the user;
- information relating to the property of interest;
- information and preferences provided in connection with a property search, valuation, viewing or Open House request;
- technical data generated when using the website or submitting a request, such as IP address, browser and device information, referring page and other technical information necessary for the operation and security of the website.
The public website does not require users to create a personal account.
3. Purposes and legal bases for processing
Managing user enquiries
Personal data submitted through the website forms is used to respond to user enquiries, provide the requested information, contact the user in connection with the submitted request, arrange property viewings and manage valuation requests, property search requests and Open House enquiries.
The legal basis for this processing is taking steps at the request of the data subject prior to entering into a contract, pursuant to Article 6(1)(b) GDPR.
Website operation and security
Certain technical data may be processed to ensure the proper operation of the website, prevent spam, automated requests, misuse or abusive activity and protect the website's systems.
The legal basis for this processing is the legitimate interest of the Data Controller in ensuring the security and proper operation of its systems, pursuant to Article 6(1)(f) GDPR.
Compliance with legal obligations
Personal data may also be processed where necessary to comply with obligations imposed by applicable law.
The legal basis for this processing is Article 6(1)(c) GDPR.
Submitting an enquiry through the website does not automatically subscribe the user to newsletters or advertising communications.
4. Processing methods and security
Personal data is processed using IT systems and organisational procedures appropriate to the purposes described in this Privacy Policy.
The Data Controller implements appropriate technical and organisational measures to protect personal data against unauthorised access, loss, disclosure, alteration or misuse.
Access to personal data is limited to authorised personnel, collaborators and service providers who need to process the data in connection with their respective activities.
5. Recipients of personal data
Personal data may be disclosed or made accessible, to the extent necessary for their respective activities, to:
- authorised Villa Immobiliari personnel and collaborators;
- hosting and IT infrastructure service providers;
- email and communication service providers;
- technical service providers necessary for the operation and security of the website;
- persons or authorities to whom disclosure is required by law or by a competent authority.
Where required by applicable law, external service providers processing personal data on behalf of the Data Controller act as data processors.
Personal data is not sold to third parties.
6. Data retention
Personal data relating to enquiries is retained for as long as necessary to manage the user's request and any relationship arising from it.
Thereafter, personal data may be retained to the extent and for the period necessary to comply with legal obligations, manage potential disputes or protect the rights of the Data Controller.
Technical data collected for security and abuse-prevention purposes is retained only for as long as necessary for those purposes.
At the end of the applicable retention periods, personal data is deleted or anonymised unless further retention is required by law.
7. Providing personal data
Providing the information marked as mandatory in website forms is necessary for Villa Immobiliari to receive and process the user's request.
Failure to provide mandatory information may prevent the form from being submitted or the request from being processed.
Providing any information marked as optional is voluntary.
8. Third-party services and content
Google Maps
The website uses Google Maps to display maps, geographical areas and information relating to the location of properties or the agency.
Maps load automatically on pages where they are displayed.
When maps are loaded or used, the user's browser may communicate directly with Google's services and transmit technical information, including the user's IP address and information relating to the request and the device being used.
Processing carried out by Google is governed by the terms and privacy information applicable to its services. For further information, please see Google's Privacy Policy.
YouTube
Some pages of the website may contain videos hosted on YouTube.
Before the user starts a video, the website displays a preview without loading the YouTube player in the user's browser.
The player is loaded from youtube-nocookie.com only after the user selects Play.
From that point, the browser may communicate with YouTube and Google services, which may process technical information in accordance with their own terms and privacy policies.
Property images and content
Some images, videos and other content relating to properties may be provided through external services used to manage and publish property listings.
Loading such content may result in technical communication between the user's browser and the service hosting the content.
9. Data subject rights
Where provided for by the GDPR, data subjects may exercise the rights granted under Articles 15 and following of the GDPR, including the right to:
- obtain confirmation as to whether personal data concerning them is being processed;
- access their personal data;
- request correction of inaccurate data or completion of incomplete data;
- request erasure of personal data where provided for by law;
- request restriction of processing;
- object to processing where provided for by the GDPR;
- receive their personal data in a structured, commonly used and machine-readable format where the right to data portability applies.
To exercise these rights, the Data Controller can be contacted at:
Data subjects also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali) if they believe that their personal data is being processed in breach of applicable data protection legislation.
10. Changes to this Privacy Policy
This Privacy Policy may be updated over time, including as a result of legal, organisational or technical changes or the introduction of new services on the website.
The updated version will be published on this page together with the date of the latest update.